High Fidelity Entertainment

Satisfaction Survey

Please assist in improving the quality of service provided to future clients by completing this survey:

   
Event Date:
Event Type:
Event Location:
Event Staff:
   
1. A representative responded quickly to your request about our products/services.: Excellent  Good  Fair  Poor  N/A 
2. A representative was helpful in answering your questions.: Excellent  Good  Fair  Poor  N/A 
3. All necessary information was mailed/faxed/conveyed in a timely manner.: Excellent  Good  Fair  Poor  N/A 
4. The assigned person(s) to work your event contacted you prior to the event.: Excellent  Good  Fair  Poor  N/A 
5. The assigned person(s) arrived and was set up on time.: Excellent  Good  Fair  Poor  N/A 
6. The assigned person(s) was pleasant and handled him/herself professionally.: Excellent  Good  Fair  Poor  N/A 
7. The assigned person(s) was dressed appropriately.: Excellent  Good  Fair  Poor  N/A 
8. All of your additional requests (early setup, lighting, etc.) were addressed.: Excellent  Good  Fair  Poor  N/A 
9. The assigned person(s) coordinated all events with the appropriate person.: Excellent  Good  Fair  Poor  N/A 
10. All important events were announced.: Excellent  Good  Fair  Poor  N/A 
11. The music selections provided were suitable and tolerable for all guests.: Excellent  Good  Fair  Poor  N/A 
12. How did we compare to other vendors you've seen or used before?: Excellent  Good  Fair  Poor  N/A 
13. How would you rate our services overall?: Excellent  Good  Fair  Poor  N/A 
14. Would you recommend us to a friend?: Excellent  Good  Fair  Poor  N/A 
   
Is there anything specific that can be improved upon?
Additional comments or suggestions?
   
Would you recommend this service to others? Yes  No
May your comments be shared with others? Yes  No
May your name be added to a list of references? Yes  No
   
Your Name (include organization name if applicable):
Your Email:
Your Phone:
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Thank you for your business and your valuable input!

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